Top77 values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information as a user of our platform.
Every action we take in handling your personal data is guided by these six core principles — without compromise.
All data transmitted between your device and top77's servers is encrypted using 256-bit SSL technology. This means your information cannot be intercepted or read by any third party while in transit.
Top77 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our commodity.
We only collect data that is genuinely necessary to provide our services. There is no excessive data collection — every piece of information we request has a clear and legitimate purpose.
You have the right to access, amend, download or request deletion of your personal data at any time. Our team is ready to help you exercise these rights quickly and easily.
Top77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards across all our data handling operations.
Your personal data is not stored indefinitely. We have a clear data retention policy — data is only kept for as long as necessary for its stated purpose or as required by law.
Top77 ("we", "Platform", or "company") is committed to protecting the privacy of every individual who uses our website, mobile app, and services. This Privacy Policy ("Policy") describes our practices for collecting, using, disclosing, and protecting your personal information.
This policy applies to all users of the top77 platform, including visitors who browse our website without registering an account. By accessing or using any part of our platform, you consent to the practices described in this Policy.
This Privacy Policy should be read together with Terms & Conditions us. In the event of any conflict between the two documents, the Terms & Conditions shall take precedence on matters relating to use of services, while this Privacy Policy shall take precedence on all matters relating to personal data protection.
The type of data we collect depends on how you interact with the top77 platform. Generally, we collect two main categories of information:
A. Information You Provide Directly:
B. Information Collected Automatically:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, date of birth, ID | Mandatory (KYC) |
| Contact | Email, phone number | Mandatory |
| Financial | Bank account, transaction records | Mandatory |
| Technical | IP address, device type | Automatic |
| Usage | Game history, wagering | Automatic |
| Location | Country, region | Automatic |
Top77 uses your personal data for the following purposes, all based on a valid legal basis:
We will not use your data for any purpose other than those stated above without notifying you first and, where necessary, obtaining your fresh consent.
Top77 does not sell or trade your personal data. However, we may share certain information with the following parties under limited and controlled circumstances:
Every third party we work with is required to comply with strict data protection standards and is only permitted to use your data for agreed purposes. We do not allow our service providers to use your data for their own marketing purposes.
Top77 continuously invests in security infrastructure to protect your personal data from unauthorised access, loss, alteration, or disclosure. Key security measures we have implemented include:
While we take all reasonable precautions, no digital security system is absolutely perfect. You are also responsible for keeping your password and device secure. Please contact us immediately if you suspect your account has been compromised.
Top77 uses cookies and similar tracking technologies to enhance your user experience and understand how our platform is used. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. Disabling certain cookies may affect the functionality or user experience of the top77 platform. For more information on managing cookies, please refer to your browser's documentation.
Your personal data is stored on secure servers. top77 retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, we retain certain records for the period required by applicable law, typically 5 to 7 years for financial records for anti-money laundering compliance purposes.
Once the defined retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures.
In our operations, personal data may be processed at locations outside your country of origin. In such cases, we ensure that equivalent protection to that provided under Malaysian law is upheld through appropriate data transfer agreements with our service providers.
As a data subject under Malaysia's PDPA, you have important rights regarding your personal data held by top77:
You may request a copy of all personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request that we correct or update it.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of the above rights, please contact the top77 customer support team. We will process your request within 14 business days. In complex cases, this period may be extended to 30 days and we will notify you accordingly.
The top77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors. If you are a parent or guardian and believe your underage child has registered an account or provided personal information to us, please contact us immediately.
Once verified, we will take appropriate steps to delete the relevant account and all associated data from our systems as promptly as possible. top77 takes child protection in the online environment seriously.
The top77 platform may contain links or integrations with third-party services such as game providers or payment processors. This Privacy Policy applies solely to the top77 platform and does not cover the privacy practices of any third parties.
We encourage you to read the privacy policy of each third-party service you use alongside our platform. top77 is not responsible for the privacy practices or content of those third-party websites or services.
Top77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. You will be notified of any significant changes via:
The "Last Updated" date at the top of this page indicates when this Policy was last revised. Your continued use of the platform after changes take effect constitutes your acceptance of the updated Policy. If you do not agree, you should stop using the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex issues, we will provide an update on the progress of our investigation within 14 business days.
Top77 employs industry-leading security technologies and standards to ensure your personal data remains protected at all times.
Our systems are monitored around the clock to detect any unusual activity and respond swiftly to any security threats.
Your data is regularly backed up to separate, secure server locations, ensuring continuity of service under all circumstances.
All top77 staff undergo rigorous data protection training and are bound by comprehensive confidentiality agreements to safeguard your data.
Join the growing top77 member community. Enjoy a safe, fair and exciting sports betting and online gaming experience, backed by our commitment to protecting your personal data.
Personal data protected by 256-bit SSL | For players aged 18 and above only